Let's face it - we live in a 24/7 world. Gone are the days when a successful business could only operate during standard operating hours. Now, consumers can order from their favorite restaurant at 2 a.m., call a ride whenever and wherever they need one, and deposit a check when sitting on their couch.
Paper...a mountain of paper - that is what I saw when I walked past the receptionist's desk this morning. It turns out, we had just received a delivery of policies from one of our carrier partners. Driven by curiosity, we weighed the paper - it was nearly seven pounds. And by our calculations, that's approximately $11 in shipping fees.